Qual­ity and re­spon­si­bil­ity is the cen­tre of every­thing we do. Pro­fes­sion­al­ism is our goal, and the pur­suit of per­fec­tion is our en­gine. For the pur­pose of achiev­ing high ob­jec­tives for qual­ity and pro­fes­sion­al­ism with integrity we have es­tab­lished three pil­lars of con­tin­u­ous im­prove­ments: op­er­a­tional man­age­ment, hu­man re­sources man­age­ment and pro­ject man­age­ment.


Op­er­a­tional man­age­ment

As part of the op­er­a­tional man­age­ment, we as­sess our op­er­a­tions per­for­mance with a fo­cus on qual­ity, pro­duc­tiv­ity, and cost ef­fec­tive­ness. Key per­for­mance in­di­ca­tors are eval­u­ated on a daily, weekly and monthly ba­sis. PKZ em­ploy­ees share their best ex­pe­ri­ence with each other and con­stantly look for op­por­tu­ni­ties to fur­ther im­prove the processes.


Hu­man re­source man­age­ment

Hu­man Re­sources man­age­ment is a pil­lar fo­cused on main­tain­ing and fur­ther de­vel­op­ment of our ex­perts in the field of lo­gis­tics. PKZ phi­los­o­phy is based on the as­sump­tion that in the ser­vices sec­tor, qual­ity hu­man re­sources are a key fac­tor for suc­cess­ful process man­age­ment. The cen­tre of our fo­cus is re­li­a­bil­ity and cus­tomer ori­en­ta­tion. This is why we leave the com­pe­tence to our re­spon­si­ble em­ploy­ees and cre­ate con­di­tions for their fur­ther im­prove­ment.


Pro­ject man­age­ment

From ex­pe­ri­ence we know that qual­ity pro­ject man­age­ment can en­sure a great start to new pro­jects with­out any prob­lems. It elim­i­nates the po­ten­tial of neg­a­tive im­pact on cost and the re­quested level of services. We built­ pro­ject man­age­ment as the third es­sen­tial pil­lar and all larger pro­jects are man­aged ac­cord­ing to its own pro­ject method­ol­ogy, which im­proves on learning by best practices on the ba­sis of ex­pe­ri­ence from pre­vi­ous pro­jects.

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